Tag Archives: retainers

Microsoft’s Lawyers Told to Swap Billable Hours for Alternative Fee Strategies

According to an article on Quartz, Microsoft will require all of the law firms with which it works to move to a retainer or other billing approach for most legal matters, rather than billing by the hour, within two years. As the article points out, the billable hour may be traditional and standard procedure for … Continue Reading

Addressing Client Resistance

There are so many situations where we are as lawyers must persuade our clients, whether it be to: retain us, accept our fee basis, provide us with a retainer, and (of course) whether to accept our advice and recommendations. It is expected that we will sometimes encounter resistance to our persuasive powers. Should that happen, consider … Continue Reading

Seven Keys to Retaining Your Clients

(Note: The positive feedback I received on an article I wrote about client retention for the most recent issue of Edge International Communique (EIC)* led me to believe that perhaps the readers of this blog might be interested as well. I am therefore republishing it here.) This article could equally well be called, “How to … Continue Reading
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