How often has someone apologized to you in a less than sincere manner, leaving you feeling more upset than if there had been no apology at all?

How can we ensure that our apologies provide those we may have wronged with the kind of closure we intend?

Jathan Janove at the labor and employment law


I recently came across an excellent article in Inc. by Geoffrey James about writing effective emails. Lawyers have not traditionally been known for economy of language, but that is a skill we all must hone and put to use if we want to get results from digital communication.

The Geoffrey presents six practical and