Tag Archives: employee satisfaction

Flexibility a Key to Employee Satisfaction – Even in Law Firms

Writing in Inc., leadership specialist Marcel Schwantes predicts that traditional companies that want to hire and retain “the best” will need to adopt a principle set out by Microsoft founder Bill Gates several years ago: they will need to get more flexible. As we discussed in a previous post, many valuable employees are looking for … Continue Reading

World’s Wealthiest Man, Jeff Bezos, Says Customers Today Are “Divinely Discontent”

I read with great interest Jeff Bezos’s 2017 letter to Amazon shareholders. I believe we can learn a great deal from a man whose company annually ranks number one on several distinguished surveys of customer and employee satisfaction. Bezos’s theories and suggestions – which he  confesses he has gained not only through Amazon’s successes, but … Continue Reading
LexBlog