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Sebastián Carey: IT and the Legal Field in Latin America

By Gerry Riskin on November 6, 2013
Posted in Law Firm Technology

I recently had the pleasure of visiting with my good friend Sebastián Carey – one of the world’s leading experts on technology and the law – at his home in Chile. We talked not only about the latest developments in legal IT, but also about the new interest of law firms from the UK, the …

When Better Service Is a Bad Thing

By Gerry Riskin on July 2, 2008
Posted in Knowledge Management, Law Firm Innovation, Law Firm Technology, Law Firm Training

What is your initial reaction to the title of this blog post?  I thought it was daft… until I read the complete post by Susan Cramm on June 25, 2008 on her Harvard Business Blog: Having IT Your Way.

Here is an excerpt from her blog post:

Over the past decade, IT organizations have worked

…

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