Archives: Knowledge Management

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Tech competence not enough — need mastery

In an article in Bloomberg BNA, Adam Ziegler – a lawyer who manages technology projects for Harvard Law School’s Library Innovation Lab – argues that mere competence in technology related to the law is not enough for those who purport to serve the best interests of their clients. Instead, he suggests that mastery of relevant technology should be the goal. In explaining what “tech excellence” might look … Continue Reading

A Virtual Legal Assistant for GCs from Riverview Law

The battle to outfit lawyers with useful virtual assistants is heating up. A few weeks ago we reported on the evolution of IBM Einstein for use in legal settings. Now, Riverview Law, one of the largest legal-services and private practice law firms in the world, has introduced a new virtual legal assistant named KIM (the name … Continue Reading

Your Near-Future Legal Assistant: the Robot

Fresh from defeating its human opponents on Jeopardy, IBM Watson has now begun to demonstrate its artificial-intelligence capacities in the real world. Watson and its counterparts are already being used in such fields as medicine, education, security and defense intelligence, and now work is underway to develop “brand new baby versions of Watson” that will be suitable for use in legal settings. At a … Continue Reading

Cybersecurity: A Growing Area of Practice

In June, Bloomberg BNA reported that Akerman had become the latest law firm to venture deeply into the field of data security and information governance when it established an 18-person group specializing in data law. Martin Tully, co-chair of the new Akerman group, told Bloombeg that “while the breaches at Target make national headlines, smaller breaches occur on … Continue Reading

The Digital Future: Will Your Firm Survive?

I encourage readers of this blog to devote a few minutes of serious consideration to a new video from McKinsey & Company. In it, McKinsey Digital’s strategy leader Jay Scanlan reminds us of the scope and speed of change that digitization is having on the the way in which all business is conducted, and points … Continue Reading

2015 Edge International Global Partner Compensation System Survey

Edge International is pleased to announce the release of its 2015 Global Partner Compensation System Survey, authored by Edge International partners Ed Wesemann and Nick Jarrett-Kerr. This is the fourth triennial survey that we have conducted (the first was published in 2006) with a view to gaining an understanding of differences in firms’ approaches to … Continue Reading

Client Relationships, Firm Strategy, and Lawyers and Retirement: New Issue of EIC

The April, 2015 issue of Edge International Communique is now available online. Check out feature articles by three of my Edge International colleagues: – David Cruickshank talks about improving client relationships – Bithika Anand addresses the issue of when lawyers should retire – Sean Larkan shares some tools for building (or rebuilding) an effective firm … Continue Reading

Brainwriting Clobbers Brainstorming

In most law firms, brainstorming processes are dominated by power partners or simply those with force of personality. When this happens, the scope of the process is narrowed and many participants may be disenfranchised. If the goal of a brainstorming session is to tap the brain trust of all participants, then “brainwriting” might be a … Continue Reading

Angry Birds help with best practices in one of India’s most sophisticated law firms

I received this correspondence from Hoshedar Wadia, a partner in one of India’s most sophisticated law firms, Juris Corp.  This firm deals in matters that range up to the hundreds of millions of US dollars in sophisticated areas like Capital Markets, Structured Finance, Securitization and so on.  In the spirit of disclosure, I have had … Continue Reading

Finding Success in a Global Paradox (Keynote ALPMA Sydney 22 Oct 2010 — Password Protected — registered participants only)

  Download by clicking on image or HERE  Registered participants were provided with Password in session.… Continue Reading

Around the World Speaking Tour (Gerry Riskin — Edge International)

SEPTEMBER 2010 September 24th, 2010 ADR Institute of Canada National Conference September 23-24, 2010 Plenary Session: Optimal Marketing for ADR professionals Workshop: Effective Marketing for ADR professionals Calgary, Alberta OCTOBER 2010 October 9th, 2010 Fordham Law School (for Prof Silvia Hodges) Guest Lecture: Law firm management: Strategy New York, New York October 14th, 2010 (with Nicole … Continue Reading

Welcome to Edge International, Pam Woldow !

My Edge International partner, Jordan Furlong, has done a nice welcome piece on Pam Woldow already (at his Law 21 blog) but I thought I would echo that Edge International is so very proud and delighted to have her on board. Also, thank you to friends who have joined us in congratulating Pam, like Valorem’s awesome founder, … Continue Reading

Will the Legal Profession Use the World’s First Temporal Analytics Engine?

I met virtually with Recorded Future this morning for a close up briefing of how their Temporal Analytics Engine might be used by law firms.  Firms who use this can better predict the needs of their own clients and prospective clients as well.   There is so much more that this technology can do if used effectively, … Continue Reading

Six Factors of Influence — brilliantly applied!

Joy London of excited utterances has done a masterful job of reporting on a reference to Robert Cialdini’s six factors of influence: (1) Reciprocation, (2) Consistency, (3) Social proof, (4) Liking, (5) Authority, and (6) Scarcity by Knowledge Management presenter, Browning Marean III, partner at DLA Piper Rudnick Gray Cary. Robert B. Cialdini’s Influence: The … Continue Reading

Announcing “Kay, MacEwan & Riskin” — (I wish!)

Steve Matthews, of “Vancouver Law Librarian Blog” fame, titled his post today: Kay, MacEwan & Riskin on KM ROI (Knowledge Management — Return on Investment). Steve summarizes comments made by Stuart Kay from Baker & McKenzie, Australia, Bruce MacEwan, known in the blogosphere as Adam Smith Esq., yours truly, with an honorable mention of David … Continue Reading

Does golf trump investing in your future?

Here’s the punch line of the question (position) posed to David Maister at his web site: [Knowledge Management] in fact is an iffy investment … long term investments… are not necessarily the right thing to do… Putting the cash into image, marketing and golf may pay off more… (JH of CT) David couldn’t believe it! … Continue Reading

David Maister Speaks — Knowledge Managers Listen

On Moday September 26th, Steven Matthews posed some questions in his post: Legal KM Economics & Realization Rates (Some Questions…) Steven Matthews is the Knowledge Services Director at the Vancouver law firm Clark Wilson LLP. In this role, Steve combines his skills as a web developer with the administration of the Law Library and KM … Continue Reading
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