The website Futurism.com has announced that the first “artificially intelligent attorney,” ROSS, will be employed by the law firm BakerHostetler “to handle their bankruptcy practice, which at the moment consists of nearly 50 lawyers.” I have recently learned that another AmLaw 100 firm, Latham
Ross
“The Curse of Knowledge”: Thinking About How We Explain Things
By Gerry Riskin on
Posted in Law Firm Client Service, Law Firm Public Relations
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“People will not buy what they do not understand.” – Lee LeFever
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A recent article in the Harvard Business Review makes a compelling argument for not only explaining our work to our clients, but for thinking carefully about how we explain it, including what words we use.
As Lee LeFever, the author…