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Managing Client Perceptions of the Billable Hour

By Gerry Riskin on June 1, 2013
Posted in Law Firm Public Relations

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A recent op-ed piece in The New York Times by Northwestern University Adjunct Professor Steven J. Harper explores the challenges and drawbacks – both to law firms and their clients – of determining legal fees on the basis of hourly rates. The article is interesting, and well worth your consideration.

Despite what Harper refers to…

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