I propose* that you join the most effective law firm leaders in the world and start asking “how,“ rather than “whether.”
Let us start with an illustration. Here are two questions that a managing partner might ask a practice group leader. Which do you think will lead to better results?
- How do you think you


Client Question*




The Mad Clientist – the blog of the BTI Consulting Group – has diagnosed a growing epidemic among law firms: complacency.
