It was a privilege to be part of the Maister/Riskin sandwich.  David Maister started off with his introduction: "The Courage to Innovate" and I wrapped up with the conclusion "Death to Perfection…"  Look who’s in the sandwich: Bruce MacEwen, Patrick McKenna,  Mark Beese, Silvia Coulter,  Simon Chester, Matthew Homann, Dennis Kennedy, Dan Pinnington Sheldon Gordon, Oz Benamram, Ron Friedmann, Larry Smith and Merrilyn Astin Tarlton.  Special thanks to Jordan Furlong who pulled it together. 

Download the PDF, or read it online.  Enjoy (and please implement)!