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Many of the thousands of lawyers we have trained in client relations skills, or coached to enhance their book of business, have told us that listening is the most important skill they can possess.
Invest 7 minutes and 47 seconds to listen to this TED Talks episode by sound expert Julian Treasure, and learn five ways you can improve your listening skills right now.
As always, I invite your feedback on this and any other subject either through the Comments section below, or directly via email.
(Thanks to Jathan Janove, Director of Employee Engagement Solutions at Ogletree Deakins, for bringing this TED Talk to my attention.)