Blogs are a great big zero and you shouldn’t waste your time. After all, only a few people on the fringe even look at them. Yes, Senior Partners, Managing Partners, Executive Directors, Department Heads, Practice Group Heads, CMO’s, CIO’s, “C whatever O’s”, insert your faces deep into the sand, “ostrich-style”, for blogs are a passing fancy, a fad that will pass into oblivion – so don’t waste an ounce of the firm’s precious resources on them…

Or, maybe not – have a glance at one of the foremost law related bloggers, Robert J. Ambrogi, and maybe just look at some numbers… today’s post on the subject starts with the word “Survey“.

Fantasies, Dreams & Goals
A fantasy is something you love to think about but you don’t expect to happen. A dream is something you believe might happen, some day. A goal is something you’re committed to make happen, supported by an action plan you are implementing. (from today’s One Sentence Journal by Larry Anderson)

Food for thought: The highly cerebral lawyers who comprise senior management teams in blue chip law firms often can not resist the temptation to fantasize and dream. It is the gifted Managing Partner/Leader who allows the creativity of fantasizing and dreaming but gently (or, if necessary, not so gently) reduces the plan to the identification of realistic goals. In law firms, great ideas are plentiful… it is that rare phenomenon, “execution”, which creates competitive advantage.

Canadians: Mark your Calendars now and plan to attend this exciting inaugural Canadian Bar Association (CBA) event from September 15-17, 2005 in Halifax.

Intense competition, rapid technological change, demanding expectations of clients and changing attitudes of lawyers and staff are realities in the operation of today’s law firms. As a leader, your priority is to ensure the stability and growth of your firm.

Join industry experts, managing partners and in-house counsel for an in-depth analysis of the latest challenges and techniques to address issues such as marketing, leadership, compensation and recruitment. As well, hear about strategies, approaches and war stories, and network with colleagues in fabulous Halifax, famous for its legendary East Coast hospitality and entertainment.

For more information, please contact:
Chantal Lafreni鑽e, CLE Coordinator
Telephone: (613) 237-2925 or 1-800-267-8860 Ext: 188
Fax: (613) 237-0185
E-mail: chantall@cba.org

Exhibit One: 50front.jpeg Count out 70,000 of your crispest $50 bills for me – I need you to have $3.5 million in cash ready by the time you finish reading this so you will know first hand how big a briefcase you’d need and how heavy that briefcase would be… so you’ll know whether you could sneak it through customs for one of your best buddies. You would do that for a buddy, wouldn’t you? Exhibit Two: a very famous deceased man, may he rest in peace – helps if he was the best male singer in the 20th century – yup, Frank Sinatra, Chairman of the Board, Old Blue Eyes himself Exhibit Three: an unauthorized biography by two individuals, namely Anthony Summers and Robbyn Swan – now given how much bigger Summer’s name is on the cover, below, I checked him out – he likes writing about dead people who can’t fight back – check his previous titles:

The File on the Tsar, on the fate of the Romanovs;

Conspiracy, on the assassination of President Kennedy;

Official and Confidential, on J. Edgar Hoover;

The Arrogance of Power, on Richard Nixon;

Goddess : and The Secret Lives of Marilyn Monroe.

By the way, it helps that the Sinatra unauthorized biography isn’t available yet – otherwise we could actually examine it (it will be available May 16th), cover.sinatra.jpg Exhibit Four: a generous helping of hearsay evidence from one of the funniest men of the 20th century (namely Jerry Lewis). Reuters: reports that: “According to Vanity Fair, the authors do not claim that Lewis witnessed the customs incident but rather related the account “as a fact of which he had knowledge.” But alas, we understand Jerry’s motivation – he finished his own biography at his own web site with these words:

“I shall pass through this world but once. Any good, therefore, that I can do or any kindness that I can show to any human being, let me do it now. Let me not defer nor neglect it, for I shall not pass this way again!”

Well, Jerry, you have a strange way of manifesting this philosophy of yours. So gather up your exhibits and judge for yourself. Here’s my take on this. I have no idea what the veracity of the about-to-be-published unauthorized biography is. Here’s my point – neither does the press. Yet the press is arrogant enough and greedy enough to smear one of the greatest legends of all time with a preposterous and implausible story based on hearsay evidence that no court would accept. Why? Because someone sent them a press release? How is that responsible. OK, now I will confess where I got the idea of how improbable having 70,000 bills in a briefcase is – In the CNN.com publication of Reuter’s story, The CNN Editor credits CNN.com readers with the basis for pointing out how ridiculous this story is. The CNN Editor does not pull the story, but slips these words in parentheses at the end:

(Editor’s note: Several CNN.com readers have pointed out that Sinatra’s briefcase would not only have to have been very large — $3.5 million is 70,000 bills — but would weigh about 150 pounds. CNN.com spoke to the publisher, who confirmed the Lewis quotation is accurate.)

(Yeah – the Lewis hearsay quotation is accurate.) So the CNN.com Editor is suspicious enough to include the paranthetical remarks but still floats the story… why? I wonder where Mr. Lewis’ knowledge came from. From the same place as his knowledge that skinny Mr. Sinatra (as he then was) could carry the world’s largest and heaviest briefcase through customs, risking his fame, wealth and liberty for his questionable buddies. Oh and the authorities were so inept, that having opened this briefcase, and with $3.5 Million in front of them, Sinatra’s adoring fans were just too distracting to allow them to notice the 70,000 bills. Great story, Jerry. Great knowledge. Would someone out there please join me in telling Reuters, CNN and others who repeat this story that not everyone who looks at the news is inert enough to simply accept whatever tripe is loaded onto our screens… SHAME on Reuters and everyone who picked up the story for victimizing the defenseless deceased on such a shallow foundation – ask yourself one simple question – if Sinatra were alive, how big would his punitive damage award ultimately be. What has this to do with this blog, “Amazing Firms, Amazing Practices,”? Not much but I am a Sinatra fan and choose not to sit idly by while the lazy press participates in the postumous execution of his reputation. If there were the fragrance of proof, I would like to see it. I am afraid the knowledge of Jerry Lewis who heard about this second hand is way too little… and the press should be embarrassed to base a story on it.

Andy Havens in his Legal Marketing Blog explains this quite well. Do yourself a favor – have a look!

Teasers:

Now… if you’re a family law practice, you want a brand that says, “We’re careful, we’re delicate, we’re sensitive to the emotional nature of these matters and we want to help you get through them with as little pain as possible,”

“When do you contact clients about bills being past due?” He said he thought it didn’t matter. Of course it matters… If you’re aggressive, you don’t sit on bills.

Why do I love Disney? It’s clean. Cleaner’n heck. That’s part of its charm.


Read this to your betterment!

DuPont Legal recently announced that it is honoring Kilpatrick Stockton LLP as one of a select number of firms receiving this year’s “Meeting the Challenge” award, according to dBusiness News in Atlanta, but why? Here’s a clue:

In particular, Kilpatrick Stockton is acknowledged for its: * Outstanding legal services and results in all areas of litigation and appellate work; * Collaboration with other DuPont Primary Law Firms and Service Providers; and * Participation in and support of the DuPont Legal Model and leadership in paralegal utilization.

See my post regarding the Dupont model. Food for thought: What is your firm doing to add value to your clients the way Kilpatrick Stockton LLP is (thanks to a little encouragement form Dupont). The Dupont model is the future. Can I prove it, no. Can I promise it, yes.

Bruce MacEwan, in his blog, Adam Smith, Esq., posted a fascinating question yesterday: Is Leadership Management?

It’s worth your time to read both Bruce’s commentary and access the Harvard Business School article he references: Great Managers Understand Their People

Food for thought: In most law firms today, the Managing Partner does not have the authority to lead. The expectation tends to be that the Managing Partner will manage. Most partnerships don’t want to be led – at least, they don’t think they do – and they don’t trust anybody enough to allow them to try. (Many Managing Partners are selected because they are safe choices – they will not rock the boat.) Leaders emerge, I contend, by having the courage to lead notwithstanding the incomplete support and authority… great Managing Partner/Leaders pleasantly surprise their partners who don’t argue about tremendous results. Managing Partners joke about being the fire hydrant in a pack of dogs – that’s not going to change anytime soon – so, Managing Partners, it’s the lion of lamb dilemma – I hope you go for it!

David Maister is presenting a webinar at 12:00 Noon, Eastern Time, on Wednesday, May 18, 2005, called ‘Management Missing in Action’.

Seminar Overview:

Professional firms all have the same goals and strategies: go after the (obvious) key clients in (obvious) key market sectors and stress (or claim) obvious things: excellence, teamwork, client service and so on. If everyone knows what to do, then what is competition in professional firms all about? The answer is the ability to generate, among the service providers of the firm, excitement, enthusiasm, passion, drive, commitment and ambition. And that’s the job of managers.

About David Maister:

David Maister is widely acknowledged as one of the world’s leading authorities on the management of professional service firms. For two decades he has acted as a (solo) consultant to prominent professional firms, around the world, on a wide variety of strategic and managerial issues. The professions with which he has worked most include accounting, consulting, law and marketing services, but he also has experience with investment banks, money management firms, engineers, executive search firms and numerous other professions. In 2002, he was named as one of the top 40 business thinkers in the world (Business Minds, by Tom Brown, PrenticeHall/Financial Times.) He is the author of the bestselling books Managing the Professional Service Firm (1993), True Professionalism (1997), The Trusted Advisor (2000), Practice What You Preach (2001) and First Among Equals (2002.) These books have been translated into in Arabic, Chinese, Danish, Dutch, Estonian, French, Indonesian, Japanese, Korean, Polish, Russian, Serbo-Croatian, Spanish and Turkish. He spends about 40 percent of his time working in North America, 35 percent in Europe and 25 percent in the rest of the world. A native of Great Britain, David holds a Bachelor’s degree in mathematics, economics and statistics from the University of Birmingham (1968), a Master’s degree in operations research from the London School of Economics (1971) and obtained his doctorate in business from the Harvard Business School (1976). For seven years, he served as a professor on the faculty of the Harvard Business School (1979-85), prior to launching his consulting practice. He also taught at the University of British Columbia, Canada (1976-78) and the Unversity of the South Bank, England (1969-72). He lives in Boston, Massachusetts.

If you want to experience the “excitement, enthusiasm, passion, drive, commitment and ambition” of David Maister, I strongly recommend this webinar (especially for those involved in the senior management of their law firms). For complimentary registration, click logo: LiveMeetingLogo150.jpg

Stress in the legal profession is off the Richter scale – many great lawyers are turning to unhealthy ways to find inner calm. If you need a daily dose of sanity to help you stay (or get) centered, look at the One Sentence Journal.

It’s author, Larry Anderson, was my client when I was in active practice and continues to be a dear friend but neither warrants this recommendation. I recommend his One Sentence Journal because Larry is truly amazing: a financial success, a model husband and father, a revered community leader, a voracious reader, an intellectual, a philanthropist, a gifted communicator, and, I think you will soon agree, a man of great wisdom. Check out his daily dose of advice and insight.