Tag Archives: Amazon

World’s Wealthiest Man, Jeff Bezos, Says Customers Today Are “Divinely Discontent”

I read with great interest Jeff Bezos’s 2017 letter to Amazon shareholders. I believe we can learn a great deal from a man whose company annually ranks number one on several distinguished surveys of customer and employee satisfaction. Bezos’s theories and suggestions – which he  confesses he has gained not only through Amazon’s successes, but … Continue Reading

Should You Ban PowerPoint from your Meetings?

According to a recent article in Philanthropy Daily, Amazon founder Jeff Bezos has banished PowerPoint presentations from meetings of his staff. Instead he requires speakers to prepare six-page summaries of what they want to say. His meetings begin with quiet periods, during which other meeting attendees read the summaries. In a 2012 interview with Charlie … Continue Reading
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