Ed Poll posted: “Motorola’s Razr is a great model for lawyers” with some great insights. Two reasons I know he is right: 1) The Harvard article he references 2) Both my wife and daughter love their black Razrs. 
Clifford Chance: Going the Extra Mile
Client service reaches new heights at Clifford Chance, which has obtained a 24-hour alcohol licence. According to its spokes-woman, clients can get a refreshment (code for an “alcoholic beverage”?) at any time of the day or night. 
Now in fairness, there are big deals that close in the wee hours and you would not want
Ingenious Alliance to Create and Market Diversity
Bravo to Womble Carlyle Sandridge & Rice and Molden Holley Fergusson Thompson & Heard for their ingenious alliance to create and market diversity.
Molden Holley is a small and new African-American firm comprised of partners who came from major firms. In what appears to be a brilliant win-win alliance, this new firm will continue to
Guru Richard Susskind Speaks – We Should Listen
Richard Susskind is not short on credentials. Richard has a first class honours degree in law from the University of Glasgow and a doctorate in law and computers from Balliol College, Oxford. He is a Fellow of the Royal Society of Edinburgh and of the British Computer Society, and was awarded an OBE in the
10 Myths about Innovations in Professional Service Firms
Thank you to Monica Bay of The Common Scold for writing about this article by one of my Edge International partners, Robert Millard, from our latest issue of the Edge International Review. I am posting this article (in a single page format) at Monica’s request so that you can view it in your browser or
Every Lawyer Makes This Mistake
Because every human makes this mistake and I argue that lawyers are human, therefore
OK, thank you ROCKETBOOM, July 6th edition, for this story and thank you MIT for being so brilliant (as usual) and humbling the rest of us by exposing our limited perceptions with this cool illustration. The A square and the
Orrick Herrington & Sutcliff will sell to your law firm
Orrick Herrington & Sutcliff is a magnificent firm that had the courage to be innovative and create a Virginia based service center for itself. 
and now, according to an article in The Lawyer.com:
Orrick Herrington & Sutcliffe is planning a new outsourcing services company for other law firms.
“The truth is that the global 100
Larry Bodine + Hospital = Creative
Metaphors and analogies help us understand and apply principles. In his post, “Market as Hospitals Do“, Larry Bodine demonstrates the art. 
Punchline: Transcending our context ignites our imagination – use this phenomenon with your colleagues and watch them find the magic that tries so hard to hide inside them. Thank you, Larry Bodine
Innovaction Awards Deadline extended to July 13
DEADLINE EXTENDED FOR INNOVACTION AWARD ENTRIES TO JULY 13 (so I take the liberty of posting on these awards again). At Edge International, we are very proud of our Innovaction Awards that we produce in concert with The College of Law Practice Management. 
Awards (by firm size) will be presented in four categories:
Innovaction Awards
At Edge International, we are very proud of our Innovaction Awards that we produce in concert with The College of Law Practice Management. 
A HUGE thank you to Prism Legal Consulting for their reminder of the approaching deadline (June 14) Awards (by firm size) will be presented in four categories: Client Service Virtuosos