According to an article on Quartz
, Microsoft will require all of the law firms with which it works to move to a retainer or other billing approach for most legal matters, rather than billing by the hour, within two years.
As the article points out, the billable hour may be traditional and standard procedure
There are so many situations where we are as lawyers must persuade our clients, whether it be to:
It is expected that we will sometimes encounter resistance to our persuasive powers. Should that happen,
(Note: The positive feedback I received on an article I wrote about client retention for the most recent issue of Edge International Communique (EIC)* led me to believe that perhaps the readers of this blog might be interested as well. I am therefore republishing it here.)
This article could equally well be called,
