Congratulations to Edge International principal Bithika Anand, founder and CEO of Legal League Consulting, for her role in organizing the Leadership Summit and Excellence Awards, 2017, held in Mumbai in early February. The focus of the conference was on the “evolving role
I am taking a break from my usual subject matter today to let you know about a remarkable series of books and videos created by my long-time friend Larry Anderson, of Edmonton, Alberta, Canada.
Larry’s journey began when he was a high-school dropout, living alone and lonely in a rooming house, working in a dead-end
The Telegraph reports that a university student has developed a way to provide free legal advice via Facebook Messenger to refugees who are looking for asylum in the U.S., U.K. and Canada. Joshua Browder, who has been named a Forbes’ “Thirty Under Thirty” for his entrepreneurial prowess, first attracted attention last year for the legal-assistance
I was pleased to be invited by The Law Office Management Association (TLOMA) of Ontario to create an article based on my book, The Successful Lawyer: Powerful Strategies for Transforming Your Practice, for the February, 2017 issue of the association’s publication, TLOMA Today.
The article I submitted, “Drive Law Firm Success by Helping
A recent article in Corporate Counsel draws our attention to a paper published by Morris Ratner, associate professor of law at the University of California, Hastings College of the Law, on the impacts on legal practice of cost-management initiatives by both clients and the courts. Paramount among these, the paper says, is a move by
On a panel entitled “Governing Globalization” at the 2017 World Economic Forum in Davos, Switzerland, Microsoft’s Chief Legal Officer Brad Smith reminded his audience that thirty years ago, legal secretaries typically worked for two lawyers; today, each supports the work of about ten. A range
A recent article from Medium’s Cognitive Business section explains how ROSS Intelligence, an IBM Watson app, conducts searches to help U.S. lawyers answer legal questions.
The article explains that a question in plain English from a lawyer
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves. ~ Steve Jobs
Rachel Johnson and Christina Oshan spent the beginning of their careers at large firms. They noticed that startups
An article entitled “10 Simple Productivity Tips for Organizing your Work Life” by David Lavenda, published appropriately early in the new year by Entrepreneur, offers ten tips on improving your work-life productivity.
Lavenda points out that all of us have too many things demanding our time and attention, and we need to
In my most recent contribution to Edge International Communique (EIC), I argue that working to modify client expectations – rather than merely manage expectations – is a “license to print” client satisfaction.
I encourage you to check out the entire January issue of EIC; in the meantime, here is a summary of my
