Business-women-meeting1.jpg The introduction of Female Mentoring at Freshfields (London-based global firm) is to be congratulated and condemned at the same time – perhaps King Solomom would have a different take on this but here is mine. I applaud: – the motives (diversity – attracting and keeping more women in a firm that lacks the degree of

head-1.gif Seth Godin provokes our thoughts with a very quick intellectual journey through service to expectations. In his post, What customer surveys measure, he teaches us not that serving and satisfying is impossible but that it is possible to do the former extremely well without doing the latter. TRANSLATION FOR LAWYERS: Excellent legal work is

BWM_Small.jpg (Click on photo for bio.) Bruce adds this terrific article to The Marcus Letter: ALL TOGETHER NOW – IT’S OUR CLIENT The Client Service Team As A Growing Phenomenon IrisJones.jpg The article features Iris Jones who breathed life into this concept at Akin Gump. Bruce speaks very highly of her and her achievements – click on

nuclear_explosion.jpg My colleague Ed Wesemann has a very interesting piece on using retooling as an option to terminating the underproductive partner. He notes that the termination option is often used because: “they simply don’t have the confidence that any other option will work”. In this post, Ed covers: Selecting Partners for Retooling The Retooling Process (Five

showimage.aspx.jpg Peter Cornell, Managing Partner, Clifford Chance I admire 53 year old outgoing Clifford Chance Managing Partner Peter Cornell for his integrity and self awareness in saying that “his skills as a lawyer were too rusty for him to return to practice” according to an article in today’s New York Law Journal by Anthony Lin titled: