Chris Bull – Edge International partner and author of The Legal Process Improvement Toolkit – is worried. He believes that law firms everywhere are failing to take sufficient notice of recent massive changes to consumer attitudes and technologies – changes that are already having a major impact on the practice of law. Bull
All of the Managing Partners with whom I work are devoured by their "multitasking work environments". "Recovering from information overload" (McKinsey Quarterly, January 2011) authors Derek Dean and Caroline Webb have succinctly laid out their take on the problems and solutions:
Problems (multitasking):
slows us down,
hampers creativity and
makes us anxious and it’s addictive)
Solutions
