I am truly humbled by the praise bestowed upon my book and audio program today by Patrick Lamb in his post: Client Service Lessons And So Much More.  

Patrick’s comments about The Successful Lawyer, published by the American Bar Association are particularly gratifying because I believe that client service is the most important client-relations imperative.  I am also grateful to receive such feedback from a lawyer who is much more than a theoretician – Patrick is the marketing partner and a member of the executive of one of the most successful boutiques in the USA.