Patrick’s Blog: “In Search of Perfect Client Service – Why Lawyers Seem To Stumble” (see link in my Blogroll) includes a list of Lawyer’s Must Reads that I think makes great sense:
If anyone has any additions, please let Patrick (and
Congratulations Bevan Brittan (and Chief Executive, Stuart Whitfield)
The management team of what is now Bevan Brittan had a busy year to say the least. A year ago the firm was still part of South West heavyweight Bevan Ashford, at least in name. In fact, the demerged firm – Ashfords being the other half – had been operating with separate profit centres for
Law Firms Help Homeless Coalition
Congratulations to Atchley, Russell, Waldrop and Hlavinka LLP; Mercy, Carter and Tidwell LLP; Nix, Patterson and Roach; Patton, Roberts, McWilliams and Capshaw LLP; Patton, Tidwell and Schroeder LLP; and Young, Pickett and Lee who dug into their own pockets to fund an application that may see the Texarkana Homeless Coalition get as much as $300,000.
Innovaction Awards Deadline extended to July 13
DEADLINE EXTENDED FOR INNOVACTION AWARD ENTRIES TO JULY 13 (so I take the liberty of posting on these awards again). At Edge International, we are very proud of our Innovaction Awards that we produce in concert with The College of Law Practice Management. 
Awards (by firm size) will be presented in four categories:
“Commitment and Doubt”
Commitment does not require the absence of doubt; often commitment means acting despite your doubt.
From Larry Anderson’s One Sentence Journal June 17 entry.
FAST FORWARD: I believe this insight can be extremely powerful in managing law firms, or any professional service firms for that matter. Bright people are constantly analyzing because that is what
Cool technology for in-flight cell phone usage
With nearly four million air miles in the last 10 years, I often joke that I “live in the sky”. The impact of allowing cell phone usage during flights is significant to me. This could either be an opportunity or a disaster. I think it is an opportunity for all of us and we can
Rumsfeld has the PR instincts of a 17th century Law Firm Managing Partner
OK, so there weren’t any 17th century Managing Partners – nevertheless, two stories appeared today – yes, that’s the magic – SAME DAY! Story #1 BBC: 
Rumsfeld points to image problem (see full BBC story)
Defence Secretary Donald Rumsfeld has told the BBC his country needs to do a “better job” at communicating
I am in very good company – Seth Godin and I share a hero: Tom Peters
Just have a look at Seth’s post today: “Thirty seconds”
Bless Steve Rubel and (Tom Peter’s Newswire for noticing):
10 Commandments for The Era of Participatory Public Relations
So, please tell me a law firm that these do not apply to (these are the handy work of Steve Rubel (Micro Persuasion) noticed referenced today on Tom Peter’s Newswire:
1) Thou shall listen – Utilize every avenue available to you to listen actively
Raindance + Common Scold + Legal Insight = Cool!
Monica Bay (known as The Common Scold in the blogosphere) is a keynote speaker at the Raindance Conference produced by the LSSO (Legal Sales & Service Organization). On the LSSO website, at their Raindance Tab, if you click the words “Listen to Monica” you get a very brief interview with her, complete with her