Law Firm Client Service

A 2016 study by LexisNexis, reviewed by Neil Rose in an article in the UK online publication Legal Futures, found that small firms (fewer than 20 fee-earners) that offered fixed-fee billing to clients were frequently ones that could be described as “entrepreneurial” for other reasons. In contrast to firms of comparable size they were,

Bloomberg Law reports that the law firm Jackson Lewis has formed an arrangement with the identity-theft and data-breach management firm Merchants Information Solutions to provide legal advice to businesses that have experienced data breaches.

Gayle Cinquegrani at Bloomberg quotes Merchants’ vice president of marketing, Robert Ward, who says this is “the first program in the

Jordan's CoverJordan Furlong has been a professional colleague and close friend for many years. His passion for understanding the legal profession is unmatched. Perhaps that’s why he is in demand to speak to prestigious organizations and firms throughout the world.

Ratner,A recent article in Corporate Counsel draws our attention to a paper published by Morris Ratner, associate professor of law at the University of California, Hastings College of the Law, on the impacts on legal practice of cost-management initiatives by both clients and the courts. Paramount among these, the paper says, is a move by

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.  ~ Steve Jobs

Rachel Johnson (l) and Christina Oshan
Rachel Johnson (l) and Christina Oshan of J+O

Rachel Johnson and Christina Oshan spent the beginning of their careers at large firms. They noticed that startups