Adam Lewis, a Director and the Managing Partner of the Australian and New Zealand practices of McKinsey & Company, was one of my co-presenters at the World Masters of Law Firm Management last week, in Sydney.
Adam told us a number of fascinating things about McKinsey, one of the premium consultancies in the world.
Client service reaches new heights at Clifford Chance, which has obtained a 24-hour alcohol licence. According to its spokes-woman, clients can get a refreshment (code for an “alcoholic beverage”?) at any time of the day or night. 
Now in fairness, there are big deals that close in the wee hours and you would not want
The techniques managers use to get through a tough agenda in a business context are completely useless in a deposition. To survive the deposition, managers are trained to avoid the tactics they would have used in a business situation. Those who lead law firms are often experiencing more of a deposition environment than a business
Bravo to Womble Carlyle Sandridge & Rice and Molden Holley Fergusson Thompson & Heard for their ingenious alliance to create and market diversity.
Molden Holley is a small and new African-American firm comprised of partners who came from major firms. In what appears to be a brilliant win-win alliance, this new firm will continue to
Richard Susskind is not short on credentials. Richard has a first class honours degree in law from the University of Glasgow and a doctorate in law and computers from Balliol College, Oxford. He is a Fellow of the Royal Society of Edinburgh and of the British Computer Society, and was awarded an OBE in the
In a recent Edge International Survey on Strategic Planning, we learned the following: 10% of firms have a strategy to remain flexible and opportunistic (“OK!”) 13% of firms are in the process of preparing a strategic plan (“We believe you!”) 15% of firms have a strategic plan but have not committed it to writing (“Oh
Is Diversity on your management agenda? Has it ever been?
This is a serious wake up call to every single member of your law firm’s management team.
Diversity is not some do-good-philanthropic-topic for a tea party of the rich and bored. Diversity is serious business: serious to business; serious for business not to mention that
The Winter 2005 edition of our quarterly magazine, Edge International Review, is now available for downloading as a PDF. This is a full color 40 page magazine so may takle a few minutes to download. (Some browsers will display the magazine without downloading it.) Senior management team members in law firms may request a complimentary
Metaphors and analogies help us understand and apply principles. In his post, “Market as Hospitals Do“, Larry Bodine demonstrates the art. 
Punchline: Transcending our context ignites our imagination – use this phenomenon with your colleagues and watch them find the magic that tries so hard to hide inside them. Thank you, Larry Bodine
A lot of law firm marketing is absolute science fiction. Some people in the marketing profession are suggesting that they can help lawyers catch the big fish. These people are selling diet pills to the gullible. 
The biggest fish every caught was snagged today in the Mekong River in northern Thailand. If you read the
