Bloomberg Law reports that the law firm Jackson Lewis has formed an arrangement with the identity-theft and data-breach management firm Merchants Information Solutions to provide legal advice to businesses that have experienced data breaches.

Gayle Cinquegrani at Bloomberg quotes Merchants’ vice president of marketing, Robert Ward, who says this is “the first program in the

A brief article in Canadian Business suggests a way that businesses and professional companies like law firms can help to identify areas of concern among valuable legal and support staff before they lead to major problems.

The article is based on a book co-authored by Beverly Kaye and Sharon Jordan-Evans. In Hello Stay Interviews, Goodbye

I was pleased to have been invited recently to contribute my thoughts to an article by Jody Glidden, cofounder and CEO of Introhive. Introhive provides relationship intelligence automation (RIA) support to law firms and other professionals who are using customer relationships management (CRM) platforms.

Jody asked me to talk about “the most critical business-development mistakes