I read with great interest Jeff Bezos’s 2017 letter to Amazon shareholders. I believe we can learn a great deal from a man whose company annually ranks number one on several distinguished surveys of customer and employee satisfaction.

Bezos’s theories and suggestions – which he  confesses he has gained not only through Amazon’s successes,

Two recent, related articles announce the details of a $21m investment by growth equity investor Highland Europe in INCOPRO, a leading machine-learning brand and intellectual property protection business that was co-founded by the UK law firm Wiggin. INCOPRO will use the investment for “the development of its Talisman online brand protection technology to help businesses

As all of us know, most meetings are a pain. Many attendees are there only out of obligation or fear of being negatively perceived.

A recent article by Paul Axtell in the Harvard Business Review, entitled “5 Common Complaints about Meetings and What to Do about Them,” takes a refreshing look at how meetings might

As this blog and many other law-related publications have reported, a 2016 study sponsored by the Hazelden Betty Ford Foundation and the American Bar Association found that more than 20% of lawyers are problem drinkers – a rate that is higher than that of any other profession. The study also showed that those in private

Rocket Matter has published a series of five excellent articles on depression and substance abuse among lawyers. They represent a valuable reminder that – given the competitive nature of our work, its heavy workloads, long hours, and limitless opportunities for stress –  even some of the most successful lawyers in the world are prone to

A special note to readers:

My esteemed Edge International colleague Nick Jarrett-Kerr has arranged a substantial discount (effective only until March 28, 2018) for readers of Edge International Communique (EIC) who wish to purchase the second edition of his bestselling book, Tackling Partner Underperformance (Ark Group, 2018). So if you’ve been meaning to