Five.jpg “Law Five” from my article: “The Seven Immutable Laws of Change Management 5)Ask for commitment – not agreement One of my most successful friends (and clients from my law practice days) has a One Sentence Journal and he posted the following wisdom one day: “Commitment and Doubt”: Commitment does not require the absence of doubt;

four.jpg “Law Four” from my article: “The Seven Immutable Laws of Change Management 4)Create cult-like internal promotional communications This is where your capable support professionals can shine. They can help you create imaginative ways to keep the initiative in front of your people. The internal trainer in a major firm showed me high gloss promotional announcements

Three.jpg “Law Three” from my article: “The Seven Immutable Laws of Change Management 3)Paint “the first step” in vivid colours “Take the first step, and your mind will mobilize all its forces to your aid. But the first essential is that you begin. Once the battle is started, all that is within and without you will

Two.jpg “Law Two” from my article: “The Seven Immutable Laws of Change Management 2)Create a vivid picture (vision) of where this initiative leads It is tempting to be vague because then you are not committing to anything. Not committing avoids scrutiny and criticism. But without certainty, your troops cannot get excited about your change initiative. Be

One.jpg “Law One” from my article: “The Seven Immutable Laws of Change Management (with thanks to Cameron Cooper of the Australian Law Journal where my article first appeared) Managing Partners: Why is it that your intelligent (no, make that “super intelligent”) lawyers seem to react to your change initiatives like you were asking them to drink

Here’s a part of what New York and Toronto Law Firm “Torys” says about itself:

Torys LLP is an international business law firm with more than 330 New York and Toronto lawyers. Our strength lies in working with clients on mergers and acquisitions, corporate finance, and major litigation matters. In addition, the firm’s expertise in

You're fired.jpg When you fire a client, you might want to be a little more diplomatic than the title of this post (or the posture of the fellow above) implies — but, diplomatic or not, when it’s the right thing to do, DO IT! The primary purpose of marketing is to give you choices. Effective marketing allows

nr_AMM_2006AR_5x7-1.jpg Xerox Chairman & CEO Anne M. Mulcahy Patrick Lamb, in his Blog: “In Search of Perfect Client Service” delivers lessons learned from an interview with the Xerox CEO on NPR radio. The essence of his entertaining and thought-provoking post refers us to phenomena rarely seen in law firms: “Listening and Discipline”. Take a look (or

Women in circle of men.jpg Freelance writer Sarah Doherty follows yesterday’s article “Flexible work schedules save money, research shows” about which I posted: (You Can’t Afford to Keep Losing Your Women Lawyers)with another offering: Room at the top – Big law firms are making an effort to promote women into more visible and prominent positions Here’s how the