BWM_Small.jpg (Click on photo for bio.) Bruce adds this terrific article to The Marcus Letter: ALL TOGETHER NOW – IT’S OUR CLIENT The Client Service Team As A Growing Phenomenon IrisJones.jpg The article features Iris Jones who breathed life into this concept at Akin Gump. Bruce speaks very highly of her and her achievements – click on

head-1.gif Seth Godin has done it again but maybe the value of his post for law firms transcends his own intention. picklebar.jpg First, read his post, then read my following comments. PUNCHLINE: Of course I am not recommending that you give away free pickles but let’s pause and reflect here. A $30 turkey sandwich is not

pat-01.jpg I’ve had the opportunity to experience Patrick McEvoy’s energy, enthusiasm and results-oriented drive. He ‘s been in the front lines as a Canadian Chartered Accountant and proven that his techniques work for him and others. If you want a no-nonsense practical approach including tips and “how to’s”, you may want to give one of his

bee_clipart_queen_bee.gif I wonder if Neil Witmer, Ph.D. understands lawyers, law firms or the legal profession. His reported conclusions may be correct in the context of the industries he normally serves but are not consistent with my experience in the legal profession. Dr. Witmer’s views are reported by Larry Bodine from a recent breakfast meeting resulting in

If you share the love/hate relationship that my Edge International colleagues and I have toward PowerPoint, you will appreciate the post of marketing genius Seth Godin on the subject. head.gif He alludes to a comparison between Bill Gates and Steve Jobs and how they use PowerPoint. (For the record, Steve does not use PowerPoint at all

I know that ideas from outside the legal profession are suspect — and for good reason — you have been disappointed so many times before by concepts that simply don’t apply — so why waste your time. jjantsch.jpg John Jantsch from Duct Tape Marketing What if this is true (and, by the way, it is): “If