
Appreciation is not assumed — it has to be communicated… if you think your clients know you appreciate them, ask your self "how would they"… Make it explicit and you’ll separate yourself from the masses !

Appreciation is not assumed — it has to be communicated… if you think your clients know you appreciate them, ask your self "how would they"… Make it explicit and you’ll separate yourself from the masses !
Be judged more favourably… your hot coffee makes you seem warmer and also enhances the way you perceive your prospective client.
So says that wonderful blog: Neuromarketing: Where Brain Science and Marketing Meet in a post called: Heat Up Sales – With Coffee!
After years of experience, we tend to trust our judgment but good…
We are very proud of our latest Edge International Review. For a complete downloadable version (or just the articles you want) click on the cover or go to EdgeInternationalReview.com
If you have any questions , comments or suggestions, please shoot me a note.
(You can also check out our Edge International web site at
If your firm has offices in the Great Lakes Region (or is thinking of expanding into it) there is an unprecedented and unmatched comprehensive analysis available: “2010 Legal Market Analysis Great Lakes Region”
The report contains:
…

Friday, January 22, 2010 Noon EST
The Shifting World of Associates: Making Sense of New Models
Range of Topics:
Identifying the drivers of the shift in current associate models
Trends in client demands and law firm reactions
Models other firms have adopted or are considering
Risks and issues related to each model
Key indicators a…

Nearly three decades ago, in the early days of Edge International, there was only one writer in the area of managing a professional firm that commanded our unqualified respect and attention. That was David Maister.
“Managing the Professional Services Firm” is the Bible, according to many leaders of some of the largest professional…

Nicole Auerbach is one of the adventurous Big Firm refugees that founded Valorem, a genuine "Alternative Billing Arrangements" firm. Here’s a quote from Nicole’s bio:
The billable hour is an antiquated, inefficient and a potentially unethical measure of value provided.
To be named one of the Top 50 Women Lawyers in Illinois in the…
(The video is 8 minutes – watch at least the first full minute then more if it grabs you)
Law firm leaders
You don’t need to embrace social media or love technology or even be a gadget freak to have a peak at how we’ll all read magazines and papers soon… I thought a…
Tom Peters gave me the thrill of my life when he endorsed my book The Successful Lawyer. I have revered this genius over his many masterpieces starting with In Search of Excellence and then so many more amazing literary, video and blogging contribution
So, law firm leaders, as you think about excellence in 2010…