Five Things Lawyers Hate to Hear Clients Say

By Gerry Riskin

Do some things your clients say leave you speechless? Gerry Riskin has advice on how to respond in a way that helps build stronger lawyer-client relationships.

In situations involving you and your client, the adversarial system is your worst enemy. The only win is

A recent article in The Toronto Star draws attention to a widespread problem that should concern every lawyer in our profession. It describes the growing number of reports to the Discrimination and Harassment Counsel of the Law Society of Ontario by articling students who describe the firms that employ them as “abusive workplaces.” Specific examples

In an article on LawSites entitled “Five Days, Two Conferences, One Echo Chamber,” Massachusetts lawyer and legal journalist Bob Ambrogi describes his recent attendance at two legal conferences held in New York City in early February, Legalweek (now in its 37th year) and Inspire.Legal (inaugurated in 2019).

Although the events were very different, Ambrogi says,

A recent story in Legal Tech News indicates how seriously legal educators in China are investigating the potential effects of artificial intelligence (AI) on the practice of law. Until now, almost all AI-related legal education around the world has been grounded in US-derived knowledge and experience, and the Chinese venture is one response to