“Diversity in a City partnership: men in dark grey suits and in light grey suits” The “City” is London and thanks once again to the rollonfriday for yet another interesting post Clients force firms to take diversity seriously… Barclays, the mega UK based bank, has requested diversity stats from prominent City firms including: “Allen &
Patrick Lamb’s “Countdown” is Downright Motivational
Imagine that you were working with the law firm of a very prominent blogger on Saturday (In Search of Perfect Client Service)… and that expectations of you were high – imagine that blogger is Patrick Lamb with a highly respected voice that reaches the most influential ears associated with the management and marketing
Signs of Bozosity
Guy Kawasaki two days in a row? Not my fault – his. Guy was traveling on: 
from 
to 
when he decided to create this email gem called The Effective Emailer. Guy recites a dozen sensible and perhaps essential rules of email etiquette. I almost called this post: “Don’t FUQ with me and I won’t
The Art of Schmoozing – Guy Kawasaki
Guy Kawasaki is quite extraordinary (click on his photo to see for yourself)… “evangelist, entrepreneur, investment banker, and venture capitalist” kind of sums it up but not quite. In his post today, he discusses The Art of Schmoozing… his list is not only consistent with some of the best academic work I have seen
Mission Impossible: Serve and Satisfy?
Seth Godin provokes our thoughts with a very quick intellectual journey through service to expectations. In his post, What customer surveys measure, he teaches us not that serving and satisfying is impossible but that it is possible to do the former extremely well without doing the latter. TRANSLATION FOR LAWYERS: Excellent legal work is
Fabulous Article by Bruce Marcus features 65 client teams at Akin Gump
(Click on photo for bio.) Bruce adds this terrific article to The Marcus Letter: ALL TOGETHER NOW – IT’S OUR CLIENT The Client Service Team As A Growing Phenomenon 
The article features Iris Jones who breathed life into this concept at Akin Gump. Bruce speaks very highly of her and her achievements – click on
Brilliant or… you decide!
RollOnFriday is making fun of London based law firm CMS Cameron McKenna but do they deserve it – you be the judge. CMS Cameron McKenna is no slouch. According to their web site, they:
* are the primary counsel to 20 of the FTSE 350 * acted for 107 of the FTSE 350 in 2004-5
McEvoy’s Precision Niche Marketing Campaign TeleSeminar
Patrick McEvoy’s has another 90 Minute TeleSeminar scheduled for February 2nd and tomorrow is the deadline for a reduced registration cost. The full name of the seminar is: How To Create a Precision Niche Marketing Campaign That Will Start Bringing Results in 21 Days or Less” His headings look pretty cool:
The “Gigantic 4 Part
Avoiding the Nuclear Option
My colleague Ed Wesemann has a very interesting piece on using retooling as an option to terminating the underproductive partner. He notes that the termination option is often used because: “they simply don’t have the confidence that any other option will work”. In this post, Ed covers: Selecting Partners for Retooling The Retooling Process (Five
Marketing Partner Forum – Materials from Presentation
Private posting for registrants at Marketing Partners’ Forum – you may now download my presentation. Conference organizers will be contacting you with password. (If you have not received password by the time you see thi sposting, kindly email me and I will remit it to you promptly.) Many thanks for attending the session.