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THANK YOU Patrick Lamb for your “WOW” post
Patrick Lamb is synonymous with Valorem Law Group which is a driving force in changing how legal services are valued and acquired. After learning that Jordan Furlong was joining us, here’s (an excerpt from) what he posted:
It’s like adding Wayne Gretzky in his prime to the team that already was the best team in
The Great Voice Mail Debate
How your people use their voice mail may seem at first both trivial and unimportant. BZZZZZZZZZZ WRONG!!!
The reason you open you wallet wide for a Ritz Carlton is because of the experience. Do you think it’s a coincidence that you are greeted by name at the front desk? (Did you see the secret
Signs of Bozosity
Guy Kawasaki two days in a row? Not my fault – his. Guy was traveling on: 
from 
to 
when he decided to create this email gem called The Effective Emailer. Guy recites a dozen sensible and perhaps essential rules of email etiquette. I almost called this post: “Don’t FUQ with me and I won’t
You = Your Calendar
Thank you Tom Peters for this tidbit from a post called “Stuff
”: 
ALL THERE IS. Damn it! I keep forgetting this! Leaving it out of presentations! Namely, a PP slide that simply reads : You = Your Calendar. THIS IS MY #1 BELIEF ABOUT MANAGEMENT. Or: “You can’t bullshit your calendar.” Or: “Your
Law Firm Email Volumes Must be Reduced
Today’s story in the Register, Server bug cripples Dublin law firms, is about Dublin law firms getting one-half million unwanted emails on top what Is likely a large volume in the first place. I contend that the usual flow of emails is crippling. So, at Edge International, we are working with pilot clients on
Jim Calloway brings us The Smorgasbord Effect
“The Smorgasbord Effect. Our choices are like a smorgasbord at a restaurant, so many, that we try to take a little of each and thus overload our plates. We need to return to the restaurant model, where we make a deliberate choice, and then enjoy a fixed amount of food. It has been noted