Law Firm Client Service

Gerry Riskin Blog Edge International

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People will not buy what they do not understand.” – Lee LeFever

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A recent article in the Harvard Business Review makes a compelling argument for not only explaining our work to our clients, but for thinking carefully about how we explain it, including what words we use.

As Lee LeFever, the author

The iPad has become a formidable competitive weapon for law firms:

Quote from Fennemore Craig case study on Apple.com/business:

"If I didn’t have an iPad as a lawyer, I’d be at a major disadvantage,"

Quote from Virtual Strategy Magazine article: iPad® Harnessed by Law Firm to Sharpen Client Service

Now, legal materials live on

An article in this month’s Corporate Counsel Magazine has the spotlight on Valorem and for good reason. 

Author Susan Hansen says:

Valorem… now boasts a list of big, brand-name clients, including funeral industry giant Service Corporation International; national shoe retailer DSW Inc.; Veolia Water, a supplier of water and wastewater management services; and the online

I received this correspondence from Hoshedar Wadia, a partner in one of India’s most sophisticated law firms, Juris Corp.  This firm deals in matters that range up to the hundreds of millions of US dollars in sophisticated areas like Capital Markets, Structured Finance, Securitization and so on.  In the spirit of disclosure, I have

Download by clicking on image or HERE  Registered participants were provided with Password in session.

SEPTEMBER 2010

September 24th, 2010
ADR Institute of Canada National Conference September 23-24, 2010
Plenary Session: Optimal Marketing for ADR professionals
Workshop: Effective Marketing for ADR professionals
Calgary, Alberta

OCTOBER 2010

October 9th, 2010
Fordham Law School (for Prof Silvia Hodges)
Guest Lecture: Law firm management: Strategy
New York, New York

October 14th, 2010
(with Nicole

My Edge International partner, Jordan Furlong, has done a nice welcome piece on Pam Woldow already (at his Law 21 blog) but I thought I would echo that Edge International is so very proud and delighted to have her on board.

Also, thank you to friends who have joined us in congratulating Pam, like Valorem’s awesome founder

I met virtually with Recorded Future this morning for a close up briefing of how their Temporal Analytics Engine might be used by law firms.  Firms who use this can better predict the needs of their own clients and prospective clients as well.   There is so much more that this technology can do if used effectively