Seth Godin’s blog post on Receptionists is 100% correct. When I was a managing partner, my firm required a receptionist for our largest office. I personally reviewed 215 applications myself and created my "A list", about 42 applicants, whom I invited for interviews late one afternoon. I asked 6 of my partners to help
Law Firm Training
What would a female Superhero do for gender diversity?
Suzanne Lowe of The Expertise Marketplace Blog belongs to a group of which Superhero Trainer Adam Marx is a member. In her blog post today, "Become a real live Superhero!", Suzanne opines that "[Adam’s] points have tremendous relevance for the leadership of professional services marketing".
But my mind went to another topic –…
The Mentoring Discussion Continues
Bruce Allen adds some essential thoughts about mentoring in his recent post, Mentoring Works…. In its Own Way His first bullet point is:
The mentoring relationship IS a relationship. It requires a chemistry between two individuals not found in a spread sheet or personality profile. Not every senior attorney in your firm will be selected
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To Sell or not to Sell – that is the question
Jim Hassett Thank you to Jim Hassett at his Law Firm Business Development Blog for continuing the conversation about Bullet Proofing Crown Jewel Clients with his new post regarding my thoughts on the comments of Steven Bell, Director of Sales at Womble Carlyle. See his post To Sell or Not to Sell in his Law…
Doing the Right Thing Wrong – Female Mentoring
The introduction of Female Mentoring at Freshfields (London-based global firm) is to be congratulated and condemned at the same time – perhaps King Solomom would have a different take on this but here is mine. I applaud: – the motives (diversity – attracting and keeping more women in a firm that lacks the degree of…
Mission Impossible: Serve and Satisfy?
Seth Godin provokes our thoughts with a very quick intellectual journey through service to expectations. In his post, What customer surveys measure, he teaches us not that serving and satisfying is impossible but that it is possible to do the former extremely well without doing the latter. TRANSLATION FOR LAWYERS: Excellent legal work is…
McEvoy’s Precision Niche Marketing Campaign TeleSeminar
Patrick McEvoy’s has another 90 Minute TeleSeminar scheduled for February 2nd and tomorrow is the deadline for a reduced registration cost. The full name of the seminar is: How To Create a Precision Niche Marketing Campaign That Will Start Bringing Results in 21 Days or Less” His headings look pretty cool:
The “Gigantic 4 Part
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Avoiding the Nuclear Option
My colleague Ed Wesemann has a very interesting piece on using retooling as an option to terminating the underproductive partner. He notes that the termination option is often used because: “they simply don’t have the confidence that any other option will work”. In this post, Ed covers: Selecting Partners for Retooling The Retooling Process (Five…
Allen & Overy creates Managing Associates category
The legal profession is extremely fragmanted. There is no IBM, Ford or even Price Waterhouse Coopers in the legal profession – the mega law firms are tiny. I believe that explains why there has been so little R&D and innovation in the profession. That may be changing. According to Bruce Macewen’s Adam Smith Esq. post…
Partner Mandi Fleiser turbo charges Grant Thornton’s “esprit de corps”!
Mandi Fleiser If esprit de corps in your office is so fantastic that you are looking for ways to suppress it, then skip this post. However if you want to see a brilliant, simple and time efficient way of enhancing it, then treat this as a mini case study. (Esprit de corps is “a feeling…

