GAR In the most recent issue of Edge International Communique, I explored the issue of change in the legal profession, advising readers to take control of where their practices are going in a world where technology is altering not only how legal matters are carried out, but where and how they are accessed.

My article

http://www.mckinsey.com/insights/strategy/how_digital_is_changing_strategy
The strategy leader of McKinsey Digital discusses the strategic implications of digital disruptions.

I encourage readers of this blog to devote a few minutes of serious consideration to a new video from McKinsey & Company. In it, McKinsey Digital’s strategy leader Jay Scanlan reminds us of the scope and speed

Edge Survey,jpgEdge International is pleased to announce the release of its 2015 Global Partner Compensation System Survey, authored by Edge International partners Ed Wesemann and Nick Jarrett-Kerr. This is the fourth triennial survey that we have conducted (the first was published in 2006) with a view to gaining an understanding of differences in firms’ approaches

AACoverI was pleased to have been invited to contribute an article to the Jan/Feb 2015 edition of Administrator’s Advantage, the newsletter of the Greater Chicago Chapter of the Association of Legal Administrators. In it, I outline some of the problems typically faced by managing partners in their work with firms’ administrative teams, and the

April 15 EICThe April, 2015 issue of Edge International Communique is now available online.

Check out feature articles by three of my Edge International colleagues:

– David Cruickshank talks about improving client relationships

– Bithika Anand addresses the issue of when lawyers should retire

– Sean Larkan shares some tools for building (or rebuilding) an effective firm

brainwritingIn most law firms, brainstorming processes are dominated by power partners or simply those with force of personality. When this happens, the scope of the process is narrowed and many participants may be disenfranchised. If the goal of a brainstorming session is to tap the brain trust of all participants, then “brainwriting” might be

200_suggestion_box_for_web.jpgAwareness among businesses of the importance of customer experience has never been greater. By considering how companies assess this experience and work to improve it –  such as the introduction of the chief experience officer (CXO) position to management teams – law firms can also improve their competitive advantage.

Businesses increasingly recognize that if they

GARJan1415In 2013, Gregory Jordan left his position as managing partner at the international law firm Reed Smith to work as general counsel at PNC Financial. At a recent Law Firm Leaders Forum hosted by Thomson Reuters, he was invited to share his thoughts on effective law-firm management from his new perspective as general counsel to