
When Michael B. Rynowecer, president of BTI Consulting Group, talks about the importance of your brand, he doesn’t mean your logo. He’s talking about the kind of profile that commands the new
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It is my pleasure to draw the attention of readers of this blog to the most recent issue of Edge International Communique (EIC).
In addition to an item I contributed on how to move forward to achieve your firm’s strategic plan, the issue features articles by two of my esteemed colleagues at Edge International:…
Edge International is pleased to announce the release of its 2015 Global Partner Compensation System Survey, authored by Edge International partners Ed Wesemann and Nick Jarrett-Kerr. This is the fourth triennial survey that we have conducted (the first was published in 2006) with a view to gaining an understanding of differences in firms’ approaches…
I was pleased to have been invited to contribute an article to the Jan/Feb 2015 edition of Administrator’s Advantage, the newsletter of the Greater Chicago Chapter of the Association of Legal Administrators. In it, I outline some of the problems typically faced by managing partners in their work with firms’ administrative teams, and the…
The April, 2015 issue of Edge International Communique is now available online.
Check out feature articles by three of my Edge International colleagues:
– David Cruickshank talks about improving client relationships
– Bithika Anand addresses the issue of when lawyers should retire
– Sean Larkan shares some tools for building (or rebuilding) an effective firm…
In most law firms, brainstorming processes are dominated by power partners or simply those with force of personality. When this happens, the scope of the process is narrowed and many participants may be disenfranchised. If the goal of a brainstorming session is to tap the brain trust of all participants, then “brainwriting” might be …
Awareness among businesses of the importance of customer experience has never been greater. By considering how companies assess this experience and work to improve it – such as the introduction of the chief experience officer (CXO) position to management teams – law firms can also improve their competitive advantage.Businesses increasingly recognize that if they…
In 2013, Gregory Jordan left his position as managing partner at the international law firm Reed Smith to work as general counsel at PNC Financial. At a recent Law Firm Leaders Forum hosted by Thomson Reuters, he was invited to share his thoughts on effective law-firm management from his new perspective as general counsel to…
I am delighted to recommend to you a new book by my esteemed colleague and friend, Patrick J. Lamb. Alternative Fees for Litigators and their Clients is published by the Law Practice Division of the American Bar Association.
Most law firms today are wrangling with issues related to alternative fee structures. Whether we want to…
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Many of the thousands of lawyers we have trained in client relations skills, or coached to enhance their book of business, have told us that listening is the most important skill they can possess.
Invest 7 minutes and 47 seconds to listen to this TED Talks episode by sound expert Julian Treasure, and learn…